How to cancel a recurring subscription on SIRENSTACK.
You may cancel any recurring (rebilling) subscription at any time. Cancellation stops future rebilling charges. You will retain access to subscribed content until the end of your current billing period, after which your subscription will not renew.
To cancel a subscription, choose either method below:
Email support@sirenstack.com with the subject line "Cancel Subscription" and include:
We will confirm your cancellation by email, typically within 1 business day. Cancellations are effective immediately as of the next rebill cycle.
SIRENSTACK uses CCBill as our authorized payment processor. You may cancel any rebilling subscription directly through CCBill consumer support:
CCBill will need either the email used at checkout or the last 4 digits of the card used. CCBill processes cancellations promptly and will email you confirmation.
Subscription fees already paid are generally non-refundable except as required by applicable law or in cases of unauthorized charges or platform error. To request a refund or dispute a charge, see our Complaints Policy or contact CCBill consumer support directly. Token purchases are non-refundable.
If you have trouble cancelling a subscription, or believe a cancellation was not processed correctly, contact compliance@sirenstack.com.
Iron Jack Holdings LLC
Support: support@sirenstack.com
Compliance: compliance@sirenstack.com